When acquiring or providing AI-enabled services, it is crucial for the contract and commercial managers ensure that their contracts cover:
Ownership of outputs
Training-data usage
Confidentiality
Accuracy warranties
Liability caps
Regulatory compliance
The allocation of AI risk is becoming a standard point of negotiation, akin to cybersecurity clauses from a decade ago. I think Sales teams are running risks by making promises regarding accuracy, automation, compliance, and outcomes unless these are supported by contractual language.