Advanced Commercial Management

Live Instructor-Led Advanced Commercial Management

Aims

To expose commercial managers to examples of industry and sector variations and best practices in commercial management. This will include service delivery management. To broaden their commercial knowledge and to delve into issues related to client relationship management, contract terms and conditions and margin and service improvements.

Target Audience

This “Live” instructor-led course is designed for all those involved in managerial commercial roles within the organisation, including technical, commercial managers, sales managers, account managers, customer and client account managers, contract managers, relationship managers, finance, service delivery managers.

Learning Outcomes

By the end of the programme, participants will be able to:

Understand the concept of Commercial Excellence
Understand leadership and influencing behaviours in the context of contract and commercial management
Understand the different roles to adopt when interacting with internal or external clients and suppliers
Understand commercial risks and mitigations
Understand the value of benchmarking to gain insights into better performance
Appreciate and manage cultural differences and expectations with clients
Understand the concept of commercial pricing models, lost leader, penetration, and skimming
Understand third-party/sub-contractor’s contracts and terms
Understand the legal aspects of commercial management
Understand complex financial situations

Course Delivery Options

Classroom Delivery

Research shows that some professionals prefer physical classroom courses. These are held at our training centre in London (or at the client’s venue). Participants will enjoy the benefits of the physical classroom experience delivered by our Subject Matter Expert. They will be able to collaborate with fellow participants, ask questions, discuss case studies, current commercial challenges, and practical insights. They will also benefit from coaching, exploring solutions, and generally interacting in the classroom environment.

Our Delivery Team

They will be able to collaborate with fellow attendees, discuss case studies, ask questions and generally interact in the live-streamed event.

Course duration: 2 days

Course dates: TBC

Course times: 09.30 to 16.00 daily

Course fees: TBC

This course is also available as an in-house tailored event for individual organisations Learn more

Discounted rates available for self-funding participants (terms apply)

If you require more details or wish to register for this course, please contact admissions@dpss.co.uk

Virtual Delivery

Research also shows that other professionals prefer live-streamed tutor-led events via the Zoom/Teams platforms. This is sometimes due to the logistics of attending training room events. The number of participants will be limited to ensure an effective and enjoyable learning experience. Our Subject Matter Expert will deliver the course. Participants will be able to collaborate with fellow participants, ask questions, discuss case studies and current commercial challenges and gain practical insights. They will also benefit from coaching, exploring solutions and generally interacting in this virtual classroom event.