Introduction to Commercial Management

Live Instructor-Led Introduction to Commercial Management

Aims

To enable those involved in commercial management to understand the critical importance of effective commercial management and its impact upon the bottom line, risk and sustainable sales contracts. To appreciate the commercial impact of participants’ operational decisions and actions. Explore opportunities to improve commercial performance.

Target Audience

This “Live” instructor-led course is designed for those directly or indirectly involved in the effective management of commercial contracts, mainly customer or client-facing. These could include technical teams, commercial managers, sales preps, sales managers, business development managers, project managers, service delivery managers, and customer/client relationship managers.

Learning Outcomes

By the end of the programme, participants will be able to:

Understand the importance of profit to sustain the business
Appreciate the importance of the relationship between the sales team and commercial managers
Appreciate the value of intellectual property and protect IPR
Utilising business analysis models and tools – BCG, PLC, Market Mix
Understand the legal complexities of commercial management and remedies
Understand the key elements of a legally enforceable agreement
Appreciate the various types of sales contracts and terms, and formation
Understand the concept of Product liability and KPI/SLA’s
Managing relationships with clients and customers

Course Delivery Options

Classroom Delivery

Research shows that some professionals prefer physical classroom courses. These are held at our training centre in London (or at the client’s venue). Participants will enjoy the benefits of the physical classroom experience delivered by our Subject Matter Expert. They will be able to collaborate with fellow participants, ask questions, discuss case studies, current commercial challenges, and practical insights. They will also benefit from coaching, exploring solutions, and generally interacting in the classroom environment.

Our Delivery Team

They will be able to collaborate with fellow attendees, discuss case studies, ask questions and generally interact in the live-streamed event.

Course duration: 1 day

Course dates: 7th October 2026

Course times: 09.30 to 16.00

Course fees: TBC

This course is also available as an in-house tailored event for individual organisations Learn more

Discounted rates available for self-funding participants (terms apply)

If you require more details or wish to register for this course, please contact admissions@dpss.co.uk

Virtual Delivery

Research also shows that other professionals prefer live-streamed tutor-led events via the Zoom/Teams platforms. This is sometimes due to the logistics of attending training room events. The number of participants will be limited to ensure an effective and enjoyable learning experience. Our Subject Matter Expert will deliver the course. Participants will be able to collaborate with fellow participants, ask questions, discuss case studies and current commercial challenges and gain practical insights. They will also benefit from coaching, exploring solutions and generally interacting in this virtual classroom event.